U-Go Travel Services Policy
U-Go Travel Services respects your privacy rights and complies with the General Data Protection Regulation (GDPR). This Privacy Policy outlines our practices regarding the collection, processing, and storage of personal information when you use our services.
1. Basis We Collect
1.1 We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
1.2 Personal Information Provided by You
The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect may include the following:
• Contact information, such as your name, email address, and phone number.
• Profile information, such as your username, profile picture, and other details you provide.
• Payment information, for transactions made through our platform, including credit card details or other payment methods.
• Location information, when you use location-based services.
• Communications and interactions with U-Go Travel Services, including customer support and correspondence.
• Travel and booking history, including preferences and travel-related information.
1.3 We will only process your personal information when we have a lawful basis, including:
• The processing is necessary for the performance of a contract (e.g., to fulfill a booking).
• Consent has been obtained for specific purposes, such as marketing communication.
1.4 All personal information that you provide to us must be true, complete, and accurate. You must notify us of any changes to such personal information.
2. Information Automatically Collected
• Some information such as your address and/or browser and device characteristics is collected automatically when you visit our services.
• We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity (like your name or contact information) but includes data about how and when you use our services and other technical information. This information is primarily needed to maintain the security and operation of our services and for our internal analytics and reporting purposes.
3. How We Use Your Information
We use your information for various purposes, including:
• Providing and improving our services.
• Processing your bookings and reservations.
• Personalizing your experience on U-Go Travel Services.
• Communicating with you about our services, updates, and promotions.
• Conducting research and analysis to enhance user experience.
• Preventing fraud, ensuring the security of your account, and complying with legal obligations.
4. When and Whom Do We Share Your Personal Information
• Consent: We will only share your information with third parties when you provide specific consent.
• Service Providers: We may share your data with trusted service providers who assist us in delivering our services, such as payment processors, customer support, and marketing.
• Legal Obligations: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.
• Business Transactions: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.
5. You Have the Right To
• Access, correct, or delete your personal information.
• Withdraw consent for processing where consent is the lawful basis.
• Object to processing based on legitimate interests.
• Lodge a complaint with a supervisory authority.
6. Security
Security is very important to us, and we will take all reasonable precautions to ensure your personal information is secure. All personal information is restricted to prevent unauthorized access, misuse, or modification, including, but not limited to, password protection, or in the case of physical documents, storage in a secure location.
7. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices and services. Please review it periodically for any updates.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or your personal information, please contact us at:
📞 +63 9958672899
📧 ugotravelservices@yahoo.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Thank you for choosing U-Go Travel Services as your number one choice.
